Great China
About
Chinese
Price Range : Under $10 ($)
Location
Adress: 7851 Alexander Promenade Pl, Raleigh, NC 27617
Phone: (919) 957-2211
Work Hours
Business info
- turned_in_notHealth Score95.5 out of 100
- list_altTakes ReservationsNo
- directions_carDeliveryNo
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- directions_bikeBike ParkingYes
- accessibilityGood for KidsYes
- groupGood for GroupsNo
- volume_upNoise LevelAverage
- local_barAlcoholNo
- transit_enterexitOutdoor SeatingYes
- wifiWi-FiNo
- tvHas TVYes
- fastfoodCatersYes
Reviews
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Melissa S.
I love Great China! While their customer service can be hit or miss, their food more than makes up for it. I frequently get chinese food, and of all the places I have been to, theirs is my favorite. They cook everything just right, it's tasty, they price their meals more than fair, and they deliver meals QUICKLY. I can show up, and within five minutes, my food is done!
An accurate description for Great China is: a place for busy people on the go, who want a quick, affordable, but savory bite.
Bottom line: If you're super concerned about customer service, this isn't the place for you. If you could care less and only care about quality food that doesn't break the bank, you've come to the right place. -
Roger K.
We are all entitled to our own opinions, right? Well here's mine:
Parking: 4
Location: 4
Decor/ambiance: 1
Customer Service: 3
Dude... Lets start with the decor and ambiance... The moment you walk in the door the first thing you will notice is the menu pictures. They are all faded and you can't even see the images of the dishes. Those images are so faded you can't read anything on them. The front counter was cludered with all sorts of papers and 'things' on the night I visited. The staff member who took my order was friendly and helpful. They have great pricing. I asked for the veggie fried rice and it was good. It took the cooks about 10 minutes to prepare my meal. The menu had a title on it that said its from 2008 -- its now 2019. Other than that the food was ok, service was decent, just clean and update the place. -
Josh C.
Ordered hot and spicy chicken and it was really good. This place is better than your traditional Chinese. They cook it hot to order. Highly recommend.
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Loan L.
I'm not very picky when it comes to customer service at a Chinese restaurant especially fast food Chinese. So here goes my review for probably the worst Chinese place ever, dare I say worse than Mr. Chow's?
I'm quite sure that Chow Mein means noodles pan fried with a bunch of stuff. For those who disagree feel free to message me and prove me wrong. Anyway, I ordered the house special chow mein and what I got was soupy stir fry with veggies and all the goods. NO NOODLES. I called and the lady said she gave me fried noodles separately, I look and see fried wontons (see picture), not noodles. We went back to show her that we received wontons not noodles. She argues back and says they're fried noodles, chow mein and if I want soft fried noodles I need to pay an extra $9.00.
Nope, never coming here again. -
Ryan O.
It was absolutely terrible from the food to the service.
The lady at the register showed nothing but rudeness at being inconvenienced with the person's order before me, my order, and the orders she took on the phone. She was constantly interrupting people and talking to them like she thought they were idiots. There is a difference when there is an obvious language barrier and someone speaks slowly. This was not that. It was, "I-don't-have-time-for-your-stupidity-hurry-up" tones.
Now the food...
Not even mall Chinese food quality. The General Tso's Chicken had very little meat; and what meat there actually was, was covered in a spongey batter that had the taste and texture of something sitting in grease under a hot lamp for a long period.
The fried wontons were inedible. The fried outside was more like eating a raw noodle. It was extremely hard and tasteless.
Overall, I would be okay if this place closed so something better could take its place - hopefully better in both quality of food and service.